Review generation and reputation for a air duct cleaning company
In this trade a review is a price receipt. The homeowner reads the text to learn what the last customer paid and whether the quote held. Across 9,915 listings the median company has 9 reviews, 51.9% have fewer than 10, and the 90th percentile is 139. The bar is not high, and the reward for clearing it is the map pack.
The ask cannot be outsourced; it happens at the door, by the tech, with the debris still on the drop cloth. What can be set up is everything around it: the direct link, the same-day text, one reminder, a reply to every review within 48 hours, and tracking that shows which tech asks. We also coach the wording so reviews mention the price paid and what was shown, the text that wins the next homeowner and that AI answers now surface.
After two weeks, working means links and texts are live, every tech has the 30-second script, and reviews arrive a few a week. The reviews guide has the script.